Privacy Policy

User Consent

By using or visiting our Site or by submitting Personal Data through our Site, Software or Services, you agree to the terms of this Privacy Policy and you expressly consent to the collection, use and disclosure of your Personal Data in accordance with this Privacy Policy.

SMS Consent Process

1. The purpose of our messages are marketing related or will be an appointment reminder for your free consultation.
2. Messages are limited to no more than eight per month.
3. The first time we message you, we will ask you to confirm you want to receive messages from us by responding with the word YES.
4. You may use STOP or CANCEL at any time to automatically be removed. Reply with HELP if you need assistance with our SMS system. We will send a confirmation message that you have been REMOVED.
5. Based on your carrier, message and data rates may apply.
6. Please review the rest of this Privacy Policy.

Children

Our Site, Software, and Services are not geared towards children under 18. Our Services may be used by minors under the age of 18 only if they are registered by a parent or guardian.

Users Outside of the United States

Personal Data may be processed in the country in which it was collected and in other countries. The Services are hosted in the United States. If you are accessing the Service from outside the United States, please be advised that the information you provide Ovum Health may be transferred to, processed and stored in the United States where Ovum Health's servers are located and our central database is operated.

You acknowledge and understand that the data protection and other laws of the United States might not be as comprehensive as those in your country. Through your continued use of the Service, you consent to the transfer of your personal information to the United States.

Types of Data We Collect

With your consent, Ovum Health collects "Personal Data" and "Anonymous Data." "Personal Data" means data that allows someone to identify or contact you, including your name, address, telephone number, email address, and other information associated with or linked to any of the foregoing. We do not share personal data without your consent with anyone or any third party. "Anonymous Data" means data not associated with or linked to your Personal Data; Anonymous Data does not, by itself, permit the identification of individual persons.

a. Information You Provide to Us

If you contact us via email, we will collect your name and email address, as well as any other data included in the email.

b. Information Collected via Technology

To make our Site, Software and Services more useful to you, our servers collect information from you, including your browser type, operating system, Internet Protocol (IP) address, domain name, and a date/time stamp for your visit. We also use cookies and URL information to gather information regarding the date and time of your visit and the information for which you searched and which you viewed.

"Cookies" are small pieces of information that a website sends to your computer's hard drive while you are viewing a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. Persistent Cookies can be removed by following Internet browser help file directions.

At this time, we do not recognize automated browser signals regarding tracking mechanisms, which may include "do not track" instructions. However, you can change some of your privacy preferences through your browser.

We currently use Google Analytics. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. We do not currently share any personal information of our users with third parties for their direct marketing purposes. If our practices change we will notify you as required by applicable law.

Advertising and Marketing

Ovum Health hopes to deliver to you advertising for products and services you need or want. Ovum Health partners with websites and applications with whom you have shared your interests, conditions and concerns directly and asks that they serve our ads to users who have expressed an interest in Ovum Health products or health conditions that our products treat.

We may also partner with advertising companies that may place or recognize a unique cookie on your browser (including through the use of pixel tags), or use other technologies, to serve you ads based on your web browsing activity, purchases, interests and/or other information — a practice commonly referred to as interest-based advertising ("IBA") or online behavioral advertising ("OBA").

We want it to be easy for you to understand how we and our business partners use information to serve ads tailored for you and to opt out from targeting based on IBA. To learn how to opt out, please visit networkadvertising.org and aboutads.info/choices. If you have any questions about our use of IBA, please contact us at navigators@ovumhealth.com.

Use of Your Personal Data

a. General Use

We use your Personal Data to:

1. Identify you as a user in our CRM system.
2. Identify you as a potential candidate to join our practice as a patient.
3. Improve our Site and Services.
4. Provide the Services you request.
5. Send you administrative email or other notifications.
6. Respond to your inquiries.
7. Send you newsletters, surveys, offers, and other promotional materials related to The Provider's products and services.

b. Third Party Service Providers

We may share your Personal Data with third party service providers: to provide you with the Site, Software and Services; to conduct quality assurance testing; to provide technical support; and/or to provide other services to The Provider. These third party service providers are required not to use your Personal Data other than to provide the services requested by The Provider.

c. Affiliates and Acquisitions

We may share some or all of your Personal Data with our parent company, subsidiaries, joint ventures, or other companies under a common control ("Affiliates"), in which case we will require our Affiliates to honor this Privacy Policy. If another company acquires our company, business, or our assets, that company will possess the Personal Data collected by us and will assume the rights and obligations regarding your Personal Data as described in this Privacy Policy.

d. Other Disclosures

Regardless of any choices you make regarding your Personal Data, The Provider may disclose Personal Data if it believes in good faith that such disclosure is necessary:

1. In connection with any legal investigation.
2. To comply with relevant laws or to respond to subpoenas, court orders, warrants, or similar documents issued by a court having jurisdiction and served on The Provider.
3. To protect or defend the rights or property of The Provider or users of the Services.
4. To investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy, or Terms of Use for the Site.

Third Party Websites

When you click on a link to any other website or location, you will leave our Site and go to another site and another entity may collect Personal Data or Anonymous Data from you. We have no control over, do not review, and cannot be responsible for, these outside websites or their content.

Please be aware that the terms of this Privacy Policy do not apply to these outside websites or content, or to any collection of data after you click on links to such outside websites. If you engage with our Site content through third-party social networking sites, we may have access to certain information associated with your social media account such as your name, email address, photograph, birthday, location, and people you follow or like.

Your Rights Regarding Your Personal Data

a. Promotional Emails

When you receive Promotional Emails from us, you may indicate a preference to stop receiving further Promotional Emails from us and you will have the opportunity to "opt out" by following the unsubscribe instructions provided in the email you receive or by contacting us directly. Despite your indicated email preferences, we may send you service-related communications, including notices of any updates to our Terms of Service or Privacy Policy.

b. Access to Personal Data

If you wish to have access to the Personal Data that we have concerning you, or to have incorrect information updated, please email us at navigators@ovumhealth.com. We will respond to your request within 30 days.

c. Retention and Deletion

We will retain your information for as long as your account is active to provide your Services. You may request that we delete your Personal Data, but please note that we may be required to keep this information and not delete it under applicable law. When we delete any information, it will be deleted from the active database, but may remain in our archives. We may retain your information as necessary to comply with our legal obligations, resolve disputes, and enforce our rights.

Security of Your Personal Data

The Provider is committed to protecting the security of your Personal Data. We use a variety of industry-standard security technologies and procedures to help protect your Personal Data from unauthorized access, use, or disclosure. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while The Provider uses reasonable efforts to protect your Personal Data, The Provider cannot guarantee its absolute security.

Contact Information

The Provider welcomes your comments or questions regarding this Privacy Policy and any request you may have to access, correct, or delete your Personal Data. Please contact us at navigators@ovumhealth.com or through our Contact Page.

If you wish to contact us by postal mail, please use the following address:

Disputes

The Provider is committed to resolving complaints about your privacy and our collection or use of your personal data. If you have any inquiries or complaints regarding this Privacy Policy, please contact us at navigators@ovumhealth.com or using the contact page.

Privacy Policy Changes

We reserve the right to change or update this Policy or any other of our policies and practices at any time, and will notify users of this Site by posting such changes or an updated Privacy Policy on this page. Any changes or updates will be effective immediately upon posting to this Site. Under certain circumstances, we may also elect to notify you of changes or updates to our Privacy Policy by other means, such as posting a notice on the front of our Site or by sending you an email.

No Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.